A SIMPLE STORY
A PASSION FOR QUALITY CARE
Heather Wing, Physiotherapist
THE HW STORY
The term "Holistic Wellness" is an appeal to our core value to provide care. Our "care first" mantra is how our partners assembled our passionate team of healthcare practitioners and company as a whole.
A "care first" community
In the very early days, while we were enjoying a coffee and casting vision on the identity of our company, Heather suggested the slogan "care first". This means no matter what the task is, what the schedule looks like, or who the patient is, let's make sure that we take an intentional and purposeful moment to genuinely care. Let's fortify this practice of intentional care into everything we do. We have hired people based on this shared value and we have designed our processes around you...because truthfully, we care.
Meet Our Physiotherapists
Our "Care First" Mantra
Care First is a mindset that shapes everything we do at Holistic Wellness Physiotherapy.
At many levels, care first represents who we are and what we believe in. When we say "care first," we mean that we will provide uncompromising care for our clients before we start treating symptoms. Each aspect of our organization is driven by what is best for our clients. We work around you. The care first mantra is a constant reminder to hold ourselves accountable to make sure that the first thing we do is care for each other. From our massage therapists to our support team and the families of our patients, we care about our role in supporting the well-being of our entire community.
OUR COMMUNITY IS OUR CALLING
MEET OUR PROUD PARTNERS
Director of Sport Science
Director of Women's Health
Physiotherapist and Complete Concussion Management (CCMI)
Tiffany graduated from the University of Toronto where she obtained her Masters of Science in Physical Therapy. She also holds a Bachelor of Science in Kinesiology from McMaster University. She started her professional career in Toronto and has recently made Ottawa her home. Tiffany is dedicated to staying up-to-date with the latest research and is always looking for ways to better care for her patients as she continues to regularly take continuing education courses. Tiffany is also a certified concussion specialist with Complete Concussion Management (CCMI).
Tiffany uses a combined approach of manual therapy (as well as acupuncture, soft tissue release, and taping among other techniques) and specific therapeutic exercise to help her patients move better, play better, and get stronger. She believes in retraining the body as a whole and not just the area of pain. She gives YOU the tools to understand and gain control of your body so that you can do whatever it is you love and not have to think about why you cannot.
Tiffany has a background in competitive sports, and strength & conditioning herself. She has participated in many sports at various levels including martial arts, running, track and field, dragon boat paddling, and skiing. In her spare time, Tiffany also enjoys spending time with friends and family, going for hikes with her not-so-small puppy, and making good food.
Luca graduated from Queen’s University in 2017 with a Master of Science Degree in Physical Therapy. Prior to becoming a Physiotherapist, he obtained an Honours Bachelor of Science in Biomedical Science (Summa Cum Laude distinction) from the University of Ottawa. He has completed courses in dynamic taping and in acupuncture & dry needling. He is motivated in continuing his education via courses that focus on safe, evidence-based practice that will help improve his patient’s injuries and return them to doing what they love.
Luca has worked for 5 years as a Registered Physiotherapist, delivering care in a private practice setting to patients displaying simple and complex musculoskeletal and neurological conditions. His treatment approach focuses on hands-on manual therapy, as well as acupuncture and dry needling, modalities, and exercise to improve mobility/function and reduce pain. He is bilingual and treats patients in both English and French.
Luca developed an interest in physiotherapy in high school while working as a Therapy Assistant at a private practice clinic. Luca grew up playing competitive soccer for AAA and provincial teams, which sparked a passion for physiotherapy and instilled the importance of maintaining regular flexibility and strengthening exercise regimes to optimize one’s health. In his spare time, Luca enjoys spending time with his family and friends, as well as keeping active by playing sports (mainly soccer), exercising at the gym, and taking yoga classes.
Physiotherapist and Biomechanist
Born and raised in PEI, Matt Kelly is a graduate of Dalhousie University’s School of Physiotherapy and a former graduate student at McGill University where he studied in the Ice Hockey Research Lab. Matt comes from a hockey background, being a former hockey player himself, playing Junior A for the Summerside Western Capitals.
Matt has been involved in sports physiotherapy since he was in university. Matt received his undergraduate degree in Kinesiology from UPEI, where he was the head student therapist for the Men’s Hockey Varsity Panthers for 2 years. During his time at Dalhousie, he worked with many different sports teams including some work with Hockey Nova Scotia’s High-Performance program. Matt has also worked with elite-level high school, college, and professional athletes throughout his career. Matt has also had the opportunity to work with and learn from some very well-known sports physiotherapists.
Matt’s interests include prevention and rehabilitation of FAI, hip labrum pathology, hip and shoulder instability, low back pain, and performance training as well as end-stage rehabilitation programs. He regularly participates in ongoing continuing education by attending various workshops, and courses, collaborating with other professionals, and staying current with the latest research.
Matt’s background in hockey and unique experiences with athletes has given him a one-of-a-kind approach to rehabilitation and performance. He also plans to continue to play an active role in the research community in the future.
Though Matt loves his time with high performance teams, he is passionate about bringing his expertise and experience to the general Ottawa population. He loves this city and would love to meet you and get you started on your journey towards your recovery.
Physiotherapist and Certified Running Specialist
Richelle spent the first 10 years of her practice working in orthopedics in Labrador, N.L. She relocated to Ottawa in 2018 and now specializes in the treatment of runners. An avid runner herself, Richelle’s professional focus is currently the incorporation of strength and conditioning to optimize performance, reduce injury and enhance rehabilitation. She believes there is always something to learn in the physiotherapy world. Therefore, Richelle is constantly scoping out the next course that will better enable her to help her clients.
Richelle also has a background in competitive soccer, rowing, and swimming, and in her free time enjoys canoeing, camping, and cross-country skiing with her family. While her passion is the rehabilitation of athletes, Richelle enjoys working with all clients who are eager to take an active role in their rehab.
Richelle is excited to meet you and discuss a treatment plan to best suit your case and your goals.
Physiotherapist (FCAMPT) and TPI Certified
Chelsea is a caring and compassionate physiotherapist with a fierce determination to care for her patients. Her dedication to mastering manual therapy techniques and to pursuing professional education courses are a reflection of how much she cares. Growing up with sports being a central theme in her life, she has been fortunate to continue working in the field as a physiotherapist for several athletes, supporting their recovery, injury prevention, and rehabilitation. Whether you are an aspiring athlete or you are looking for support in overcoming an acute/chronic injury, Chelsea is determined to find solutions and will help you bounce back from pain or injury.
In 2009, Chelsea completed her Honours Bachelor of Arts in Kinesiology from the University of Western Ontario where she graduated with distinction. She then earned her Masters of Physical Therapy in 2011 from Queen’s University. Since her graduation from physiotherapy, Chelsea has completed advanced training in manual therapy and is now a Fellow of the Canadian Academy of Manipulative Physiotherapy (FCAMPT). She has also completed her Level 2 Medical certification through the Titleist Performance Institute. She offers golf assessments in which the focus is on maximizing the body’s ability to swing a
golf club through strength and mobility work.
Chelsea has continued her professional development with a variety of post-graduate courses. These courses include trigger point dry needling, acupuncture, New Trends in the Prevention of Running Injuries, and the FIFA Diploma in Football Medicine. She grew up as a competitive athlete in soccer, which has also driven her particular interest in ACL injury prevention. In her spare time, Chelsea enjoys running, working
on her golf game as well as her continued involvement in volleyball, soccer, and ultimate frisbee.
Physiotherapy has been a part of Cara's life for a long time. Growing up as a competitive dancer to later being a professional dancer, working with a physio was routine. After retiring from the dance world, she completed her Honours Bachelors in Human Kinetics at the University of Ottawa and later continued to complete her Masters in Physical Therapy at McGill University.
Her goal as a physiotherapist is simple: she wants to see you WIN, whatever that means for you. She wants to empower you and equip you to be able to do the things you dream about doing, that ignite your passions, and that truly excites you in life. Whether that is hitting a new PR for your next 1/2 marathon, making the top 5 in your division, or it's getting on the same level as your grandkids so you can play... she is excited to see you get there, and wants to be a part of your journey.
When she is not with her patients, you'll find her exploring nature, teaching dance, in a yoga or HIIT class, scoping out the trendiest spots in town for a coffee or glass of wine, and spending time with her french bulldog Reggie and family and friends.
Physiotherapist (FCAMPT) and Director of Sport Science
Born and raised in Ottawa, Ryan is excited to have returned home to set some roots with his wife and kids and to launch a new chapter in his career in sport performance and rehabilitation. After earning his Masters of Science in Physiotherapy at Dalhousie University, Ryan kick-started the first year of his career in Ottawa under the mentorship of Pat Palmer, reputed in the industry for her particularly high-quality care and skillset. Early on, Ryan’s passion for excellence in his practice was fuelled.
Ryan has previously worked at the Canadian Sport Institute (CSI) as a full-time therapist for the national team and Olympic athletes in a variety of sports. Ryan is also the former Director of Rehabilitation for the Toronto Maple Leafs. His daily role focused on athlete screening, player monitoring, injury prevention, and rehabilitation protocols as well as developing return-to-play criteria. Off-season, Ryan spent the better part of his time doing research, education, and traveling internationally to conferences, gyms, and clinics, to learn about the latest innovations and practices in sport sciences.
With Ryan’s experience, he is quite familiar working in a multi-disciplinary team where therapists, strength coaches, team coaches, nutritionists, exercise physiologists, and mental skills coaches work together, as one team, to elevate both each other and each athlete’s performance. Ryan would love to meet you and help you reach all your rehabilitation goals.
Physiotherapist and Complete Concussion Management (CCMI)
Kiera Lepine graduated from the University of Toronto with a Masters of Science in Physiotherapy in 2015. She is also a graduate of the University of Ottawa, with an honors degree in Human Kinetics in 2013. She has worked as a physiotherapist and pursued her career in managing a complex multi-disciplinary care team, before deciding to return to her passion exclusively in
client care delivery.
Kiera has a passion for ongoing education and strives to be current with the latest research and treatment techniques. She is trained in various manual therapy techniques, functional dry needling, concussion management, acupuncture, exercise prescription for sensitized nervous systems, soft-tissue release, k-taping, vestibular rehabilitation, SFMA, and pain education courses. Kiera will always try and make the rehabilitation experience positive and beneficial as she works with her clients to achieve their goals.
When not working, Kiera enjoys walking her German Shepherd and traveling anywhere that has mountains. She enjoys taking photographs of her travels and is always looking forward to planning her next adventure.
Physiotherapist and Pelvic Floor Physiotherapist
Rachel Marcotte graduated from the University of Toronto where she obtained a Masters in Physical Therapy. Previously, she completed her Bachelor of Science with a specialization in Human Kinetics at the University of Ottawa.
Since graduating, Rachel has pursued continued education in soft tissue release, acupuncture, functional dry needling, pelvic floor physiotherapy, visceral therapy, and movement assessment screening. Rachel approaches pain through a functional scope looking at the body as a whole and incorporating manual therapy, soft tissue work, individualized exercise prescription, and patient education in her treatments. She believes in empowering her clients by giving them the proper tools to help them restore mobility and function.
Rachel developed a strong interest in pelvic floor physiotherapy after graduation. Rachel treats women’s health conditions including, incontinence, pelvic organ prolapse, pelvic pain, diastasis recti, and pain with intercourse. She has also taken courses for pregnancy and postpartum to help prevent and/or treat common dysfunctions that can arise during these times. Rachel is passionate about providing the best care to her patients and would love to meet you and come up with a treatment plan that best suits your case.
Pelvic Floor Physiotherapist
Meghan graduated from Queen’s University in 2008 with a Master’s of Science in Physical Therapy. Over the past 11 years she has gained extensive experience working with patients with Musculoskeletal and Pelvic Health injuries. Through post graduate courses, as well as her own experience with pregnancy and postpartum recovery, Meghan developed a strong interest in Women’s Health and Pelvic Floor Physiotherapy.
Meghan has completed courses focusing on the assessment and treatment of incontinence, weak core and/or pelvic floor, pelvic organ prolapse, bladder issues, pelvic pain, abdominal wall separation (diastasis recti), pregnancy-related dysfunctions, and guidance for successful post-natal recovery, including treatment of perineal/c-section scars and also addressing pain with intercourse. Meghan is passionate about providing women with a safe one-on-one environment where they feel a strong level of support and professionalism in addressing their pelvic health concerns.
Physiotherapist and Lymphedema Specialist
Sara graduated with an Honours Bachelor of Arts in Kinesiology (2007) and a Masters of Science in Physiotherapy (2009) from McMaster University. My area of clinical interest is lymphedema, cancer rehabilitation, and orthopedics. She is a certified lymphedema therapist through Klose Training Consultants and is accredited by the Lymphology Association of North America (LANA). Sara is also an authorizer for Lymphedema Management Devices with the Ontario Assistive Devices Program (ADP) and is also certified to perform acupuncture & dry needling.
She continues to keep up to date on new manual therapy techniques and skills training through continuing education courses, particularly oncology and orthopedic courses. Sara is passionate about what she does and loves working with her patients to determine the best treatment plan for them.
Registered Massage Therapist
Carissa has always had a passion for health, people and rehabilitation. Both her volunteer and work experience reflect these passions as much of the past 10 years has been spent working with a variety of health care professionals in the areas of orthopaedics, rehabilitation and community health and wellness.
After graduating from the University of Ottawa with an Honours Bachelor in Human Kinetics, Carissa went on to pursue Massage Therapy at Algonquin College. Here she continued to accumulate experience through a variety of placements ranging from massage therapy with disabled children to outpatient rehabilitation at the General Hospital working with varsity athletes at the University of Ottawa. She graduated in May 2017 and after a 7-year journey with CBI Health Centres, she is now currently working at both Hollistic Wellness Physiotherapy locations. And has been with us for the past 3 years.
Carissa's other interests include travel, the outdoors, as well as musical jam sessions with her 3 brothers and sister. She also spends a lot of time volunteering at her local church.
Registered Massage Therapist
In the simplest form, Melissa is passionate about helping people. It gives her the opportunity to add to the training of other serious competitive athletes. Helping them deal with injuries and chronic pain in order to compete at their best is one of the things that makes her love her job. She also enjoys being a part of the daily struggle to improve one's health and well-being. Her other love is working with the pre-and post-natal community.
She wants you to move with a completely pain-free range of motion that will help you in your daily activities as well as with your training. Whether you are a competitive athlete, a mom-to-be, or an office worker, she wants to help you be able to live a more active and pain-free life.
Everyone's tolerance to pressure during the treatment is unique and finding the ideal pressure for you is what will give you the greatest benefit. She is very excited to be a part of the Holistic Wellness family, continuing to share and advance her clinical knowledge with an excellent team while serving the Barrhaven and Nepean community with passion.
Registered Massage Therapist
Kylie is one of our amazing RMTs. She has well-rounded experience treating many injuries from sports injuries, misalignments, car accidents, or simple low back pain. Kylie's career started on Canada's west coast where she studied, trained, and worked in Kamloops, British Columbia. More recently, Kylie found her way to La Belle Province in Montreal and now to the Nation's Capital.
Kylie has joined our HW team in hopes to reconnect with the medical/professional side of rehabilitative massage. Being an RMT has given Kylie the ability to communicate with clients on a one-on-one basis and she feels it has helped her understand humanity on such a greater level. She is passionate about teaching people about their bodies and helping them manage pain and stress.
She is super silly and loves to make people laugh. When she isn’t working, she’s hanging out with her dog or doing yoga. Kylie loves working at HW because everyone is super positive and caring for one another.
Dr. Ryley Hayter is an evidence-based Chiropractor that incorporates treatments focusing on the root cause of injuries and/or dysfunction. Through range of motion, strength, and orthopedic testing he will come up with a diagnosis and a personalized treatment program that best suits your needs. Treatments may include soft tissue techniques (ART), neurofunctional acupuncture, dry needling, chiropractic adjustments, shockwave therapy, cupping, rehabilitation exercises, etc.
He graduated with Honours in the Bachelor of Physical and Health Education program from Nipissing University. His education continued, obtaining his Doctor of Chiropractic degree from New York Chiropractic College with an advanced certificate in Sport Science and Human Performance. He also holds a certificate in contemporary medical acupuncture from McMaster University. Dr. Ryley spent a year working out of the Depew Health Center in Buffalo, NY, and worked closely with Buffalo Bills team acupuncturist Dan Dominquez. He has been working at both Holistic Wellness Physiotherapy and Health since June 2020.
Dr. Hayter was born and raised in Barrhaven and is passionate about giving back to his community to ensure everyone is living an active, healthy, and vibrant lifestyle. When he's not in the clinic, you can find him at his family cottage, playing a round of golf or working out.
Dr. Ryley is excited to work with HW/Sports Science because each practitioner/staff member was hand-picked to compliment each other. A variety of amazing practitioners work together to create the best treatment programs and rehabilitation for our patients. The people along with the state-of-the-art facility and equipment offered at both clinics are incredible.
Sports Dietician and Exercise Physiologist
As a Registered Dietitian and Exercise Physiologist specializing in both sport nutrition and digestive health disorders, Ashley is passionate about helping athletes of all levels reach their greatest potential by using diet as one piece of the interdisciplinary puzzle to feel and perform at their best.
One of her favorite areas to support an athlete is finding solutions to manage gastrointestinal symptoms that may interfere with optimal health and performance. Finally, she has ample experience supporting individuals with digestive health disorders from her own history of growing up with IBS, working closely with gastroenterologists, and supporting many clients who suffer from various gastrointestinal health conditions.
Since 2007, she has been working with a full spectrum of athletes ranging from professional athletes such as the Buffalo Sabres (full-time team dietitian), Vancouver Whitecaps FC, NBA and NHL players; national and provincial athletes (Skate Canada, Field Hockey Canada, Triathlon Canada, Canadian National Swim Team, Gymnastics BC, Cycling BC); recreational athletes of all sports; and individuals just beginning to incorporate activity into their schedule. She currently supports the Canadian Armed Forces as an applied performance nutrition researcher.
Whether it is managing your gastrointestinal symptoms or fueling for optimal performance in your sport, Ashley would love to see you for a nutrition assessment to help you with all things nutrition.
Kinesiologist and Strength and Conditioning Coach (CSCS)
Brent has his Bachelor's of Kinesiology and is a Certified Strength and Conditioning Specialist (CSCS). Brent has a passion for helping people improve their health. He has a background in hockey and is trained to work towards strength and rehabilitation with patients from varying athletic backgrounds.
Brent specializes in objective testing and monitoring of body movement and athletics and pays a lot of attention to detail. He is able to use this information to optimize exercise programming by targeting vulnerable muscle groups.
Brent is a proud husband and father. When he's not working you can find him spending time with family or playing sports. He values being part of a team that works towards a common goal and cares about those around him. He is thrilled to be part of the HW Team and would love to meet you!
Human Kinetics and Strength and Conditioning Coach (CSCS)
Zach has his Bachelor of Science in Human Kinetics and Master of Science in Human Kinetics from the University of Ottawa. He is also a Certified Strength and Conditioning Specialist (CSCS)and Reconditioning Specialist through Reconditioning HQ. Along with working at Sport Science, Zach is also the Head Strength and Conditioning Coach for the Carleton Place Canadians Junior A Hockey Team.
When Zach isn’t working he loves enjoying the outdoors, country music, and playing golf, soccer, or hockey. He is excited to be a part of the Sport Science team and for the opportunity to collaborate and grow with other amazing practitioners. His passion for research and the integration of objective data in his exercise programming is evident in everything he does. Zack's commitment to seeking out the best practices in exercise programming is proven to be invaluable as he works to support his clients in progressing toward their goals.
Biomechanics and Strength and Conditioning Coach
Joanna is passionate about bridging the gap between the research and clinical side of rehabilitation. She has her B.Sc in Human Kinetics Kinesiology from Trinity Western University and her M.Sc in Human Kinetics Biomechanics from uOttawa. Joanna grew up in Calgary, AB, and decided to move to Langley, BC to pursue her education and athletics. She competed as a TWU Spartan for the Women's Soccer and Track and Field varsity teams.
She moved to Ottawa to start her Master's of Science degree researching how an ACL injury impacts neuromuscular control of the knee in athletes, a decision inspired by her 2 ACL injuries sustained while playing soccer. She is a proud auntie to her niece and two nephews and loves spending time with her family. She loves playing sports and doing anything that drives her competitive side. Joanna is excited to further develop her skills as a biomechanist and strength coach alongside our Sport Science team and patients.
Exercise Physiology and Strength and Conditioning Coach
Eric Donaldson is a recent graduate from the University of Calgary and has previously worked at CSI (Canadian Sport Institute in Calgary). His mission is to enhance sports and occupational performance. Employing evidence-based physical and psychological resiliency training, he relentlessly pursues flawless movement techniques to encourage lifelong physical activity and positive mental wellness beyond just the career. With his foundation being built on an extensive understanding of Applied Exercise Physiology, backed by academic and practical experience, he is a skilled training strategy consultant and a certified strength and conditioning specialist.
Above all, Eric is devoted to the dissemination and practice of the highest-quality training methodologies and is seeking to connect and create meaningful and mutually beneficial professional relationships. If you are interested in our Sport Science process, Eric would love to meet and work with you to help you achieve your fitness and rehabilitation goals.
Strength and Conditioning Coach
Jennie Wong is currently completing her MSc in Human Kinetics, with a focus in Exercise Physiology. She graduated from Carleton University with a BSc in Biology with a concentration in Health Science and a minor in Food Science.
Jennie is passionate about soccer and has been a part of the Ottawa soccer community for 20 years. She played for the Carleton University Ravens Women’s Soccer team from 2016 to 2021 and continues to play high level soccer, recently playing in the women’s semi-pro league in Quebec. Jennie is a National C License certified soccer coach and has been coaching children of all ages for the last 10 years. Jennie believes strongly in the need to give back in her community and being a strong role model for the next generation .
Jennie’s interests include incorporating research to improve testing, athlete performance and rehabilitation. She is excited to continue to grow and collaborate with our interdisciplinary
HW/Sport Science team.
Strength and Conditioning Coach
Gabe Bourgeau is a recent graduate from Queen's University, obtaining his B.HSc in Kinesiology & Health Studies. At Queen's, Gabe was part of the strength & conditioning internship program. He was able to work closely with high performance athletes from many backgrounds and became the lead S&C coach for the varsity men's hockey team during their 2021-22 season. During the summer of 2022, Gabe was part of the strength and conditioning internship program at Gary Roberts High Performance Training, where he specialized in training elite hockey athletes.
He recently returned to his hometown in Ottawa to join HW and Sports Science in support of their mission to bring high-quality integrated exercise and wellness services to the community. Having grown up playing a variety of sports, outside of work, Gabe enjoys staying active with family and friends, including his dog Sadie.
Kinesiologist and Strength and Conditioning Coach (CSCS)
Steven is a graduate of both the Bachelor of Human Kinetics and Master of Human Kinetics programs at the University of Ottawa. Steven is a Registered Kinesiologist and Certified Strength and Conditioning Specialist (NSCA-CSCS), and is also a certified personal trainer through the Canadian Society for Exercise Physiology (CSEP-CPT).
Steven was born and raised in Ottawa, Ontario and is of Nicaraguan descent having grown up speaking Spanish fluently. Steven is passionate about health and wellness and prides himself on helping and empowering his clients through movement and the belief that exercise truly is medicine. When he’s not working, you can often find Steven in the outdoors, hiking and camping (usually with a camera in hand) or playing guitar and writing music. He’s particularly passionate about travelling and documenting his travels through his photography. Steven is thrilled to be a part of the HW/Sport Science team so that he may better expand, enhance, and apply his own practice with a diverse clientele. He is also grateful for the opportunity to work alongside a talented and knowledgeable roster of coaches and practitioners.
What do the professionals say?
"I worked with Ryan for four years with the Toronto Maple Leafs. During that time Ryan was tasked with the role of developing our injury prevention and rehabilitation strategies. His tireless work ethic and methodical approach led to the development of truly world-leading protocols. The results of these were directly correlated with the incredible success of the team during his tenure. The team did not suffer a non-contact injury for three and a half seasons demonstrating the efficacy of Ryan’s multi-disciplinary, collaborative approach to athlete monitoring and proactive intervention. When an injury occurred the rehabilitation protocol included an unprecedented level of detail in which every possible physiological system was leveraged to ensure that the environment for healing was optimized in every way. To this end, we did not suffer any set-backs during the rehab process and never experienced a recurrence of an injury.
I genuinely cannot speak highly enough of Ryan’s work."
Dr. Jeremy Bettle, Ph.D.
Director of High Performance (NBA, NHL)